Privacy Policy

This Privacy Policy describes how Wheelcube Enterprise Software Solutions LTD (“we”, “our”, or “us”) collects, uses, and discloses personal information when you use our website and services. It also explains your privacy rights and how applicable data protection laws safeguard you.

By using Wheelcube’s services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

Words that are capitalized have specific meanings as defined below. These definitions apply equally in both singular and plural forms.

Definitions

• Account: A user account created to access Wheelcube’s services or specific parts of the Service.

• Affiliate: Any entity that is controlled by, controls, or is under common control with Wheelcube, where control means ownership of 50% or more of the equity or voting interests.

• Company: Wheelcube Enterprise Software Solutions LTD, located at 7 Bell Yard, WC2A 2JR, London.

• Cookies: Small files placed on your device to store information about your browsing activity on our website.

• Country: Refers to the United Kingdom.

• Device: Any device that can access Wheelcube’s services, such as a computer, smartphone, or tablet.

• Personal Data: Any information that can identify an individual, directly or indirectly.

• Service: Refers to Wheelcube’s website, digital automation services, and software solutions.

• Service Provider: Third-party vendors that process data on Wheelcube’s behalf to support service delivery, infrastructure, analytics, or customer support.

• Usage Data: Data collected automatically from the use of our Service, such as page interactions, device information, and browsing behavior.

• Website: Wheelcube, accessible at https://www.wheelcube.com.

• You: The individual or legal entity using Wheelcube’s services.

Types of data collected

Personal Data

When you interact with Wheelcube’s services, we may ask you to provide personal information necessary to deliver our solutions. This may include your name, email address, phone number, company details, billing information, and any data or files you submit for automation purposes.

We only collect personal data that is relevant to providing our services and supporting your interactions with Wheelcube.

Usage Data

We automatically collect Usage Data when you visit our website or use our services. This includes information like your device’s IP address, browser type and version, pages visited, time spent on pages, clickstream data, device identifiers, and technical diagnostic information. If you access Wheelcube via a mobile device, additional data such as device type, operating system, and mobile browser version may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor usage, enhance user experience, and analyze site traffic. Technologies may include Cookies, web beacons, tags, and scripts. These tools allow us to remember your preferences, maintain session data, and gather insights to improve service delivery.

You can adjust your browser settings to refuse Cookies or notify you when a Cookie is being sent. However, disabling Cookies may impact the functionality of certain parts of our Service.

Use of your personal data

Wheelcube uses personal data to provide, operate, and enhance our digital automation services. This includes managing user accounts, processing transactions, deploying customized automation workflows, providing technical support, and delivering updates or service-related communications.

We also use personal data to analyze usage trends, improve service performance, and ensure the security of our systems. Where applicable, we may send you information about related products or services, subject to your communication preferences.

Data processing is conducted in compliance with contractual obligations, legal requirements, or based on our legitimate business interests. If consent is required by law, we will obtain it prior to processing your data.

Data sharing with payment processor

When you make a purchase, we share necessary personal data with Paddle.com (our payment processor) to process your payment. This includes your name, email address, billing information, and purchase details. Paddle acts as an independent data controller for payment processing purposes and has its own privacy policy at https://paddle.com/privacy.

Your GDPR rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data

• Right to rectification: Request correction of inaccurate data

• Right to erasure: Request deletion of your personal data under certain circumstances

• Right to restrict processing: Request limitation of data processing

• Right to data portability: Request transfer of your data to another service

• Right to object: Object to processing of your personal data for certain purposes

To exercise these rights, contact us at info@wheelcube.com. We will respond within 30 days.

Sharing of your personal data

We do not sell or rent your personal data. We may share your information with trusted Service Providers who assist us in delivering our services, such as hosting, analytics, payment processing, and customer support. These partners are contractually obligated to handle your data securely and only for the purposes defined by Wheelcube.

In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the transaction. We may also disclose personal data when required by law, regulatory obligations, or to protect the rights and security of Wheelcube and its users. Any other disclosures will only occur with your explicit consent.

Retention of your personal data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data retention periods may vary based on legal, contractual, or operational requirements. Once data is no longer needed, we will securely delete or anonymize it.

Transfer of your personal data

Your personal data may be processed and stored in locations outside your country of residence. If data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect your privacy in accordance with applicable laws.

Delete your personal data

You have the right to request the deletion of your personal data. You may also update, correct, or delete information within your account settings. If you wish to exercise these rights or need assistance, you can contact us directly at info@wheelcube.com.

Please note that we may retain certain data if legally obligated or if necessary to resolve disputes or enforce agreements.

Disclosure of your personal data

Business Transactions

If Wheelcube is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you prior to any such transfer and before your data becomes subject to a different Privacy Policy.

Law Enforcement

We may disclose personal data if required to comply with legal obligations or valid requests by public authorities, such as law enforcement agencies or courts.

Other Legal Requirements

Wheelcube may disclose personal data in good faith if necessary to:

• Comply with legal obligations.

• Protect and defend our rights and property.

• Investigate potential violations of our services.

• Ensure the safety of users.

• Protect against legal liability.

Security of your personal data

We take data security seriously and implement technical and organizational measures to protect your personal information. These include encryption, secure server environments, access controls, and regular security audits. While we strive to maintain a high level of security, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection of your data.

Children’s privacy

Wheelcube’s services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action to delete such information.

Links to other websites

Our Service may contain links to third-party websites or services not operated by Wheelcube. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when interacting with them.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through our Service. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your data.

Contact us

If you have any questions or concerns regarding this Privacy Policy or Wheelcube’s data practices, you can contact us at:

• By email: info@wheelcube.com

• By mail: Wheelcube Enterprise Software Solutions LTD, 7 Bell Yard, WC2A 2JR, London